Category Archives: People

Thinking about Quality and Time

Checklist Zone – when you want to get a job done, and you are not particularly concerned about quality. Green Zone – A good return on investment. Where is your “OK point”? Zone of small incremental improvements – Be careful … Continue reading

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Eye-to-Eye in Skype

Effective communication requires eye contact (or the perception of eye contact). This is a challenge during a video-conference because cameras on computers are usually above the screen, not in the middle. Most users look at the face on the screen, … Continue reading

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Face-to-Face First

When interacting with people, face-to-face to communication should always be first’s in our DNA! F2FF

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